Creating Real Prototypes Through Customer Co-Creation

Creating Real Prototypes Through Customer Co-Creation

In today’s rapidly evolving digital landscape, businesses are continually looking for innovative solutions to enhance their operations. At IGN, we understand the challenges companies face when developing new services, especially in the realm of SaaS (Software as a Service). 


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Practical Experimentation in Digital Support Centers

Practical Experimentation in Digital Support Centers

In today’s fast-paced business environment, reinforcing relationships with customers goes beyond just implementing digital tools. The true essence lies in “understanding the customer and leveraging human resources” and “building trust through proximity to the customer.” However, various challenges can…


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Practical Training in Business Operations: Customer-Centric Approach

Practical Training in Business Operations: Customer-Centric Approach

In today's rapidly changing business environment, companies are striving to implement "customer-centric business operations." With significant market maturity, the rise of financial technology, and the entry of various industries, businesses face new challenges and opportunities.


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